PRIVACY POLICY

Last Update: 27/1/2025

Definitions

Platforms – any platform which you might be using under the domain “minecraft.gr” incl. but not limited to the Minecraft Server “Rainbow”, our webstore and other services such us our Discord server named “Rainbow”.
Server – the Minecraft server “Rainbow” and any other server accessed through Minecraft via the address play.minecraft.gr

1. Introduction

Welcome to Minecraft.gr. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

2. Information We Collect

We may collect the following types of information across our platforms.

• Account Information: When you join the Server, we may collect your Minecraft username, email address, and other account details to provide access and support.

• Gameplay Data: Information such as your in-game actions, achievements, and interactions with other players.

• Server Logs: IP addresses, connection timestamps, and error reports to monitor server performance and security.

• Voluntary Information: Any additional data you provide through surveys, feedback forms, or support requests.

3. How We Use Your Information

• To manage and improve the Server’s functionality and player experience.

• To provide support and respond to inquiries.

• To ensure compliance with our Terms of Service.

• To analyze gameplay trends and server performance.

• To communicate updates, events, or changes to the Server.

• To generate anonymized statistics for internal analysis and potential sharing with partners.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: Trusted third parties that assist with hosting, analytics, or technical support.

• Legal Requirements: When required by law or to protect the rights, property, or safety of the Server, its players, or others.

• Anonymized Data: Aggregated, anonymized statistics derived from surveys or gameplay data may be shared with potential partners or stakeholders.

• Consent: If you give explicit consent for specific sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no online platform can guarantee absolute security.

6. Your Rights

• Access to the information we hold about you.

• Request correction or deletion of your data.

• Restrict or object to certain types of data processing.

• Withdraw consent where applicable.

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience on the Server website or related platforms. These tools help us understand usage patterns and improve our services.

8. Third-Party Links

Our website or community forums may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Children’s Privacy

The Server is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the Server website or in-game announcements. Your continued use of the Server after such changes indicates your acceptance of the updated policy.

11. Refund Policy

Payments made through our webstore (“store.minecraft.gr”) constitute a payment for virtual items or services associated with the purchase. Please note that all transactions are considered final, and no refunds will be provided under any circumstances. By completing a purchase, you acknowledge and accept the following terms:

• Finality of Transactions: All purchases are final, and refunds will not be issued for any reason, including dissatisfaction with virtual items, server performance, or changes to server policies.

• Bans and Rule Violations: If you are banned from the server for violating its rules, you will not be entitled to a refund. The decision to impose bans is at the sole discretion of the server administrators and is subject to change at any time.

• Server Availability: Access to the Server is not guaranteed. If the Server ceases operation, any virtual items or services purchased will be forfeited.

• Lag and Technical Issues: Refund requests due to technical issues such as lag, glitches, or similar problems will not be accommodated. Such matters will be addressed at the discretion of the Server administration team.

• Virtual Nature of Items: All items and services offered are purely virtual and hold no monetary value outside of the Server environment.

Parental Consent:
If you are a minor, you must obtain the consent of a parent or legal guardian before making any purchases on the Server. The Server administrators are not responsible for any disputes arising from purchases made without proper consent.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]